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Lotte New York Palace Hotel, New York City
440US$
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Key details
About the Hotel
455 Madison Avenue,
New York City,
New York,
United States of America,
NY 10022,
New York State
Lotte New York Palace combines a neo-Renaissance mansion with a 55-story tower overlooking St Patrick's Cathedral in East Midtown, housing the first ila Spa in the United States and offering exclusive VIP Cathedral tours.
Luxurious Skyview Accommodations
The Empire Skyview and Manhattan Skyview suites feature spacious master bedrooms with walk-in closets, libraries, gyms, entertainment rooms, offices, dining rooms, and kitchens. Custom furnishings incorporate Villard Mansion's historic design elements, including decorative nail head motifs and rosewood headboards.
Distinguished Dining Options
VILLARD restaurant serves breakfast Monday through Friday 6:30-11:30 AM and weekend brunch 7:00 AM-12:00 PM in the gilded Villard Mansion setting. Pomme Palais offers French market-style cafe fare, while Lotte New York Palace provides in-room dining.
Wellness Facilities
The ila Spa features seven treatment rooms with sound healing technology, a private yoga studio, and therapies using farm-grown organic ingredients. The 1,950-square-foot fitness center offers Technogym equipment and personal training.
Strategic Midtown Location
Located 0.2 miles from 51st Street IRT Lexington Avenue Line and 0.5 miles from Grand Central, the hotel enables easy city exploration. The property sits 9.5 miles from LaGuardia Airport.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Paid Wi-Fi
USD 15.99 per day
Parking
USD 90 per day
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Entertainment
Spa & wellness center
Steam room
Beauty treatment
Massage
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Garden furniture
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Media
CD player
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Location
455 Madison Avenue,
New York City,
New York,
United States of America,
NY 10022,
New York State
Map view
street view
455 Madison Avenue,
New York City,
New York,
United States of America,
NY 10022,
New York State
City landmarks
20 West 34th Street
Empire State Building
2800 ft
Square
Times Square
3600 ft
Parks
Central Park
1.7
mi
Parks
Bryant Park
3700 ft
Parks
The High Line
1.9
mi
Museums
The Metropolitan Museum of Art
1.6
mi
Libraries
New York Public Library
3100 ft
Square
Macy's
1.1
mi
Broadway Theatre
Broadway
3500 ft
Tower
Trump Tower
2100 ft
405 Lexington and 42nd St.
Chrysler Building
3300 ft
New York City
Manhattan Skyline
1.0
mi
Museums
American Museum of Natural History
1.6
mi
Museums
Madame Tussauds New York
5200 ft
Zoo
Central Park Zoo
4400 ft
Gallery
Frick Collection
1.1
mi
Libraries
Pierpont Morgan Library
3700 ft
Square
Herald Square
1.1
mi
Public Building
United Nations New York
5200 ft
Museums
Intrepid Sea
1.4
mi
Stadiums
Madison Square Garden
1.5
mi
Square
Pulitzer Fountain
3200 ft
Nearby
Landmark
Rockefeller Center
1200 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1600 ft
Church
St. Patrick's Cathedral
300 ft
Museums
The Museum of Modern Art
1600 ft
Mall
Fifth Avenue
800 ft
Midtown East
1200 ft
Parks
Paley Park
1000 ft
Restaurants
Ellen's Stardust Diner
2800 ft
1650 Broadway
Villard
0 ft
455 Madison Ave Lotte New York Palace
Trouble's Trust
100 ft
455 Madison Ave At 50th Street
Tavern on 51
100 ft
455 Madison Ave At 50th Street
Maloney & Porcelli
400 ft
37 E 50th St
Pomme Palais
300 ft
455 Madison Ave New York Palace
Inside Park at St. Bart's
700 ft
109 East 50th St on Park Avenue
Fresco by Scotto
500 ft
34 E 52nd St Between Park and Madison Avenues
Sushiden Madison Ave
600 ft
19 E 49th St
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
8.2
Location
10.0
Service
9.4
Dining
7.4
Guest reviews
5.8/10
based on 5 reviews
8.0
8.0/10 based on 558 reviews
Charlotte
United Kingdom,
February
2025
6.6/10
My recent stay at the Lotte New York Palace was a beautiful experience, especially during the festive season with stunning Christmas decorations. The staff were really good, genuinely making me feel welcomed and taken care of. However, there were some minor hiccups, such as difficulty getting breakfast reservations at the restaurant.
Rooms
9.0
The room was spacious and well-appointed with a picturesque view. The comfortable beds ensured I had great sleep quality. I did notice a few areas that could use some updates, but overall it was a lovely space.
Service
10.0
The staff truly went above and beyond. Kal, the concierge, was amazing in helping me secure breakfast reservations. I felt valued as a guest, especially with the attention given to my children.
Location
10.0
The hotel’s location behind St. Patrick's Cathedral was perfect. With easy walking access to Rockefeller Center and Central Park, I found it to be centrally located yet away from the busy Times Square chaos.
Dining
8.0
The dining options were convenient, and I enjoyed room service during my stay. I even experienced great quality food at their on-site bakery while exploring the area.
Facilities
9.0
Amenities including a fitness center, room service, and the well-decorated lobby added to my enjoyment. The special events hosted by the hotel enhanced my overall experience, making me feel pampered.
Georgia
United Kingdom,
January
2025
5.4/10
My stay at the Lotte New York Palace was quite enjoyable, especially thanks to its great location just behind St. Patrick's Cathedral. The spacious room provided a comfortable stay, though there were some dated features that could use attention. While the dining options were excellent, I found the costs a bit steep, especially for room service. Overall, a good experience with a mix of luxury and modern needs.
Rooms
7.0
I appreciated the spaciousness of the room, particularly the lovely view of St. Patrick's Cathedral. However, some features felt a bit dated, like the leaky faucet in the bathroom.
Service
8.0
The staff were friendly and accommodating, quickly addressing any requests, such as providing a refrigerator. Their efficiency made my check-in and check-out processes smooth.
Location
10.0
The hotel's proximity to attractions like Central Park and Rockefeller Center made it easy for me to explore the city on foot. I loved being in the heart of all the action.
Dining
6.0
While the food was delicious, particularly during brunch, I found the prices to be quite excessive. It's good to know there are less costly options just a short walk away.
Facilities
6.0
The hotel's facilities included room service and concierge assistance, which I found to be helpful, though charges for items like coffee in the room felt excessive.
Norman
United Kingdom,
November
2024
5.0/10
My stay at Lotte New York Palace was quite nice, though it had some highs and lows. The hotel itself is an architectural gem, positioned perfectly near attractions like St. Patrick's Cathedral. While the staff, including Clara and Kevin, provided warm, really good service, I found the amenities lacking for families, especially given the high price point. Overall, it was a beautiful experience, but I wished for a bit more to enjoy during my stay.
Rooms
6.0
I was pleased with the spaciousness of the room and the comfortable bed. although it could use some updates. The decor felt a bit dated, but the view of St. Patrick's Cathedral was stunning.
Service
9.0
The staff really went above and beyond to ensure a pleasant experience. Clara was incredibly helpful and Kevin did everything he could to help us enjoy our time in the city.
Location
10.0
The location is fantastic. just behind St. Patrick's Cathedral and within walking distance to several key attractions in midtown Manhattan.
Dining
7.0
I found room service to be convenient, but I did notice some prices seemed high. While the coffee was comparable to local cafés, it’s something to keep in mind.
Facilities
5.0
The hotel features a range of services, but I felt there could be more amenities for families. While I appreciated the on-site shops, I was hoping for more family-friendly options.
Victor
United Kingdom,
October
2024
6.2/10
I had an very nice stay in the Champagne Suite in the Towers at Lotte New York Palace. The room was large and comfortable, with amazing views of the city and even St. Patrick's Cathedral. While the staff provided standout service that made my stay truly special, I did experience some drawbacks, such as a lack of diverse dining options and only a limited room service selection. Overall, it was a once-in-a-lifetime experience, though I wish there had been more in-house dining choices to complement the lavish stay. 🥂🏙️
Rooms
10.0
My suite was spacious and beautifully decorated, providing a luxurious ambiance and stunning views.
Service
10.0
The staff were exceptionally attentive and courteous, adding personalized touches to my room that made my birthday celebration lovely.
Location
10.0
Located right next to St. Patrick's Cathedral, the hotel is perfectly situated near major attractions like Central Park and Times Square.
Dining
8.0
Although the on-site dining was limited, the quality of food from room service was quite satisfactory, I do wish there were more dining options available.
Facilities
8.0
The hotel offered excellent facilities, but I was disappointed that there were no coffee-making supplies in my room.
Martyn
United Kingdom,
October
2024
6.6/10
My stay at the Lotte New York Palace was fantastic! The spacious suite I booked was perfect for our group, but I did find the wet bar lacking some essentials. The staff were super attentive and made the experience all the more enjoyable, though I did have an issue with housekeeping entering despite my request for privacy. Overall, the location was unbeatable with access to major attractions within walking distance, making for a nice trip.
Rooms
9.0
I loved the spaciousness of my suite, especially with the beautiful views of St. Patrick's Cathedral. However, I did wish the wet bar was stocked with glassware and dishes.
Service
10.0
The hotel staff stood out for their warm hospitality, particularly Clara and Melody, who went above and beyond to ensure we had what we needed during our stay.
Location
10.0
Being located just behind St. Patrick's Cathedral was amazing! I could easily walk to Central Park, the Rockefeller Center, and Times Square.
Dining
8.0
Breakfast at Villard was a highlight, especially the avocado toast! Room service was quick and the food was delicious, though I had a hiccup with ordering at one point.
Facilities
8.0
The amenities, like the fitness center and room service, were great, but I did encounter some delays with housekeeping.
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